privacy policy

1. Introduction

Melody Dairies is committed to protecting your privacy and ensuring that personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, store and protect personal information provided through our website and related enquiries, in accordance with the New Zealand Privacy Act 2020.

We respect the privacy of our customers, suppliers, employees, job applicants, and website visitors and aim to ensure that personal information is managed appropriately.

2. Information We Collect

Melody Dairies may collect personal information when you interact with our website, contact us or express interest in employment opportunities.

This information may include:

• Your name, email address, phone number, and company details.
• Information submitted through website contact forms or email enquiries.
• Employment-related information, including CVs, cover letters, qualifications, employment history, and references.
• Information provided through third-party recruitment platforms, including SEEK.
• Website usage information, such as IP addresses, browser types, pages visited and interactions with our website, where collected through website systems.

We may also collect information from third parties, such as recruitment platforms or employment referees, where appropriate and permitted by law.

We only collect personal information that is reasonably necessary for our business activities.

Providing personal information is generally voluntary. However, if certain information is not provided, we may be unable to respond to an enquiry or consider an employment application.

3. How We Use Your Information

Personal information collected by Melody Dairies may be used for the following purposes:

• Responding to enquiries and requests for information.
• Communicating with customers, suppliers, and other business contacts.
• Reviewing employment applications and assessing candidates for available positions.
• Contacting applicants regarding employment opportunities.
• Managing recruitment processes, including interviews and reference checks where appropriate.
• Supporting business operations and maintaining professional relationships.
• Monitoring and improving our website and its functionality.
• Meeting applicable legal and regulatory obligations.

Personal information will only be used for the purpose for which it was collected or for another purpose permitted under applicable privacy laws.

Recruitment Information‍

Personal information provided as part of an employment application will be used to assess suitability for employment and manage the recruitment process.

Information relating to unsuccessful applications will be retained only for as long as reasonably necessary for recruitment purposes or to meet applicable legal obligations.

Where appropriate, we may seek an applicant's permission to retain their information for consideration for future employment opportunities.

Where we collect information about an applicant from referees or other third parties, we will comply with applicable privacy notification requirements, unless an exception applies.

4. Sharing, Storage and Protection of Information

Melody Dairies takes reasonable steps to protect personal information against unauthorised access, loss, misuse, modification, or disclosure.

Personal information is stored using appropriate security measures, which may include password-protected systems, access restrictions, and secure electronic storage.

Access to personal information is limited to authorised personnel and relevant service providers who require the information for legitimate business purposes.

This may include external providers assisting with website hosting, information technology, recruitment, and other business services.

We may also disclose personal information where required or permitted by law.

Where personal information is disclosed to overseas recipients, we will take steps to comply with applicable requirements under the New Zealand Privacy Act 2020.

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected or to meet applicable legal obligations. Information that is no longer required will be securely deleted or disposed of.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, improve security, and understand how visitors interact with our website.

Where enabled, these technologies may collect information such as browser type, IP address, pages visited and general website activity.

This information helps us monitor website performance and improve the experience for visitors.

Our website uses Google reCAPTCHA to help protect contact forms against spam and automated misuse. This service may process technical information relating to website interactions for security purposes.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Links to External Websites

Our website may contain links to third-party websites, including those of our shareholders, business partners, and recruitment platforms.

These websites operate independently of Melody Dairies and may have their own privacy policies and practices.

Melody Dairies is not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any third-party websites they choose to visit.

7. Your Privacy Rights and Contact Information

Under the New Zealand Privacy Act 2020, you have the right to request access to personal information that Melody Dairies holds about you and to request corrections where information is inaccurate or incomplete.

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have concerns about how your information has been handled, please contact us.

Melody Dairies

Email: careers@melodydairies.nz

Address: 12 Melody Lane, Hamilton East, Hamilton 3216

We will respond to privacy enquiries and requests in accordance with applicable New Zealand privacy requirements.

If you are dissatisfied with how a privacy concern has been handled, you may also contact the Office of the Privacy Commissioner at www.privacy.org.nz.

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or legal obligations. Any updates will be published on this page.